Goals & Follow-Ups
- What Is the function of success codes?
- How do I install success codes to tag my chats?
- How to connect success codes to specific email addresses?
- What is the function of customer surveys?
- What is the goals section?
- How can I link email addresses to specific success codes in chat transferring?
- Tagging Chats
- What’s the function of goals and sales?
- How to add a new goal?
- Can I define and track goals and sales of visitors?
- Can I link my chat data to Google Analytics?
- How can I set up the Follow-Ups option?
- How can the agent forward chat transcripts when the chat is finished?