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  3. Getting Started With Campaigns

Getting Started With Campaigns

  • What is a campaign?
  • What can I find in the management’s environment?
  • How can I log in to my account as a manager?
  • How do I create a campaign?
  • What are the settings I can change for a campaign?
  • What can I change from the general tab in my campaign?
  • How do I change the name of my campaign?
  • How do I change the language, theme and chat window logo of my campaign?
  • How do I install the visibility of my chat window?
  • How do I place the chat window on multiple websites?
  • How can I customize my chat window?
  • What is the pre-chat information used for?
  • What is the opening text?
  • What is the closing text?
  • Can I add a message at the start and at the end of a chat conversation?
  • What’s the function of the auto-forward chat option?