The top right-hand corner of the 'Campaigns’ section allows you to add a campaign. Adding a campaign starts with setting all the chat features to your preferences. The different settings are explained below.
When you start adding a campaign, you are required to enter the following information:
- Chat campaign title
- Language
- Theme
- Logo
- Campaign configuration; will the campaign be used on all websites or only on certain websites?
- Chat window color
- Chat title
- You have the possibility to add Custom CSS fields. This enables you to edit your chat window to your exact liking. More information about CSS below the screenshot.
CSS
CSS stands for Cascading Style Sheets. It is a markup language that controls the appearance of HTML elements on a web page. CSS provides many possibilities to modify your Conversation24 chat windows. Here you can find a few examples using CSS in the Custom CSS field. Making the best of this feature requires some knowledge of how CSS and HTML work. If you need our assistance please let us know.
Examples
Here you will find a few examples which are used frequently by our customers. If you understand CSS it is not so hard to create combinations of these examples.
No border
By default, we have a border around the button and chat window. If you want no border just use this CSS code in the custom CSS field.
/* No border */
.sb_dialog, .cb_dialog, .cb_dialogbar{
box-shadow:none !important;
}
.sb_dialog {
box-shadow: none !important;
}
After you save the campaign, you can start building your campaign by going through the following categories: General, Automatic invites, Chat buttons, Routing, Tools, Goals, and Follow-ups.
