Skip to main content
Conversation24 Help Centre home page
Sign in
  1. Conversation24
  2. Agent's Interface
  3. Interface

Interface

  • What is the overview/list interface?
  • What is visible on the customer details section?
  • How does the screen share function work?
  • What’s the function of the quick reply section?
  • What can I see in the details section?
  • “The chatter has left the website” - what does it mean?
  • What is chat message preview?
  • What information does the chat window display?
  • What can I see in the chat session section of the detailed interface?
  • What is the ‘Chat Session’ section?
  • What can I see in the ‘Chat List’ section of the detailed interface?
  • Detailed Interface Explained
  • What is the detailed interface?
  • Can I change the interface of incoming chats? And how?
  • What types of user's interfaces/modes are there?
  • What information can I see on each chat in the ‘Chat List’ section?