Interface
- What is the overview/list interface?
- What is visible on the customer details section?
- How does the screen share function work?
- What’s the function of the quick reply section?
- What can I see in the details section?
- “The chatter has left the website” - what does it mean?
- What is chat message preview?
- What information does the chat window display?
- What can I see in the chat session section of the detailed interface?
- What is the ‘Chat Session’ section?
- What can I see in the ‘Chat List’ section of the detailed interface?
- Detailed Interface Explained
- What is the detailed interface?
- Can I change the interface of incoming chats? And how?
- What types of user's interfaces/modes are there?
- What information can I see on each chat in the ‘Chat List’ section?