If you host your products on a partner platform that has an integration with Facebook, you can import them to a Facebook catalog. You can then continue managing your products on your partner platform and your updates will sync to Facebook on a regular basis. Once your catalog contains some products, you can use it to start selling from a shop in Commerce Manager or create ads featuring your products in Ads Manager.
To import your products to Facebook, select a partner platform:
- Shopify
- BigCommerce
- ChannelAdvisor
- CommerceHub
- Feedonomics
- CedCommerce
- adMixt
- DataCaciques
- Quipt
- Zentail
- Magento
- OpenCart
- WooCommerce
Follow the steps on your partner website to connect your account with Facebook. If your partner platform isn’t listed here, contact them to ask if they have a Facebook integration or check their Help Center.
Once your integration is set up, you can see the latest syncs from your partner platform in Commerce Manager under Catalog > Data Sources. You can also view your products in the Items tab.
Remember that you’ll need to go to your partner platform to actually edit your items. Your updated product information will then automatically sync to your catalog in Commerce Manager. We recommend that you don't edit products directly in Commerce Manager. This is because any manual changes you've made will be overwritten the next time we receive a sync from your partner platform.
Similarly, if you see any errors in the Issues tab that ask you to update your product information, you'll need to make these changes on your partner platform and they'll sync to Facebook. However, if products are rejected for policy violations, you can request a review in Commerce Manager or Account Quality if you believe they were incorrectly rejected.