A Phone Number to be ported to Conversation24:
- The client must be able to receive and verify a 6 Digit PIN Code through SMS or Voice Call.
- The WhatsApp Business Account connected to the number to be ported must be verified by Facebook. Accounts in Sandbox mode cannot be ported.
- Two-Factor Verification must be disabled for the number.
The client needs to request the old BSP to disable Two-Factor Verification (2FA).
Facebook rules states that the BSP cannot delay or difficult the disablement of 2FA or the porting process at all. If something similar happens, please report to us.
Admin Access to Facebook Business Manager:
- Facebook Business ID of the number to be ported.
- Admin access is required to accept the Message-on-Behalf request.