With the 'Chatwindow greeting', the visitor needs to type in a message in order to start a chat.
You need to add the title of the greeting as well as the text for it. Once you set these and click on the 'Save' button, the system will bring you back to the list. In order to set the timing for this greeting, you need to select it again and the timing section will be available at the bottom, where you will be able to press ‘Add moment’ to add the criteria.
