The statistics available are the following:

- Chats per day
- Total number of chats
- Chats per hour
- Chats per agent
- Customer satisfaction
- Proactive vs. Reactive
- Average chat duration
- Average First Response Time
- Success Codes

The statistics available are the following:

- Chats per day
- Total number of chats
- Chats per hour
- Chats per agent
- Customer satisfaction
- Proactive vs. Reactive
- Average chat duration
- Average First Response Time
- Success Codes